Roaming the streets as a motorcycle taxi driver in Dangkao district on
the edge of Phnom Penh, Ek Sovannara is lucky to earn US$2.50 a day. But
his aspirations once stretched much further.
In 2005 he was presented with an opportunity to borrow US$500 from
Credit Microfinance Institution, a firm established by the Christian
charity World Relief US in 1993, to set up a small food stall in
Trapaing Krasaing commune where crowds of garment workers pass on their
way to work. His decision that day to take the money would stay with him
for years.
Since then, borrowing more and more from private lenders to pay back
microlenders, he has fallen into a complicated web of debt now so severe
that he is considering selling his house and about 50 square meters of
land, together worth around US$6,000. Though he has managed to pay back
some of what he borrowed, his business ceased turning a profit two
months ago. After successive borrowing to repay other loans, Sovannara
still owes US$1,520 to Credit Microfinance Institution and a further
US$400 to seven private moneylenders.
Sovannara, 39, is far from alone in his battle with debt. From its
nascent days in the mid-1990s, Cambodia now has more than a million
families with a microcredit loan in a population of 14 million people.
That number is growing fast. Total outstanding loans as of the end of
the first quarter amounted to US$711.8 million, an almost 10 percent
increase over the previous quarter.
Like many others in his village, he has been approached by both private
moneylenders and licensed microfinance institutions that hand out small
loans with few strings attached, offering anywhere between US$50 and
US$2,000.
Private lenders often allow borrowers to pay back the formal lenders,
who in return agree to provide their clients with more credit. A lack of
available credit history has also produced cases where clients have
taken loans from more than one microfinance institution at the same
time.
It is hard to know if this scenario is representative of the broader
microcredit sector. Only licensed microfinance institutions are obliged
to report on loan defaults, while smaller, registered institutions do
not. According to figures from the Cambodia Microfinance Association,
non-performing loans among licensed institutions were calculated to be
just 0.99 percent in the first three months of the year.
Defaults on loans appear to be even lower. At Chamroeun Microfinance,
defaults on loans amounted to just 0.01 percent in 2010 while at Hatta
Kaksekar Ltd, which started offering micro-loans as an NGO in 1994 and
became a licensed MFI in 2004, defaults on loans was just 0.2 percent in
2010.
Microfinance institutions "have invested in improving systems and there
are higher levels of control than before," said John Brinsden, vice
president of Acleda Bank, the country's largest microcredit lender. He
added that commercial banks in Cambodia were beginning to look at many
licensed institutions as "serious peers" in the financial services
industry.
Nonetheless, microfinance institutions admit that loan officers need
more training to assess borrowers' creditworthiness and analysts say
high levels of debt are a growing problem.
As Cambodia's microfinance sector has established itself, particularly
over the last five years, a plethora of institutions have flooded into
the market. Meanwhile dozens of non-governmental organizations and
private moneylenders have also sought a piece of the action.
"In difficult times I took money from private moneylenders to pay back
the loans I borrowed from the microfinance institutions," said
Sovannara, who now relies on his wife’s job in a nearby garment factory
as well as his meager income from the motorcycle taxi service. "I feel
scared I will lose my home as so many people in my village lost their
house to debt problems."
The scenario being played out in Sovannara's village in Trapaing
Krasaing commune -- a tight-knit community where strife in the quest to
earn a living is shared -- is at times dismal. Both poverty and
crippling debt levels loom over the heads of many here. By day, credit
officers from some of Cambodia's 27 licensed microfinance institutions
travel round on motorbikes looking for new clients and collecting
outstanding debts.
While acknowledging instances of high debt levels, those in the industry
say that most microfinance institutions are largely healthy and have
stringent policies on only handing out loans to those with viable
incomes. Still, Chan Mach, general manager of Credit Microfinance
Institution, which has a loan portfolio of US$35 million in micro-loans,
making it the country's fifth largest microcredit institution, said he
was aware of the problems facing the microfinance sector.
"The main concern in the microfinance sector in Cambodia is over
indebtedness," he said, acknowledging that he had identified cases where
loans his institution had made were being repaid by overlapping loans
from other institutions or private lenders. "We need to commit ourselves
to revise the policy, to guide our staff about the loan assessment."
Mach said Credit Microfinance Institution plans to conduct research with
its clients to find out exactly how many of them have overlapping
loans. To combat the problem, he said his institution is also giving
training to its clients in family budgeting, saving techniques and debt
management.
Hout Ieng Tong, general manager at Hatta Kaksekar Ltd, said that some
microfinance institutions had problems with their credit officers' level
of training and doubted the purpose of handing out loans of as little
as US$100.
"To do some business here you must have some capital...otherwise you
cannot do the business," he added. "I think the microfinance that lend
with small amount, maybe it doesn't help the client. What can you do to a
business with US$50 or US$100?"
Tong said that 10 percent, or US$1.5 million of total revenues at HKL,
is spent on training staff every year to ensure that all employees are
capable of carrying out robust loan assessments.
However, while less than 1 percent of microloans are considered
non-performing, analysts say that number would be much higher if private
lenders did not prevent borrowers from defaulting with microfinance
institutions.
The National Bank of Cambodia says it is aware of the risks facing the
microfinance sector and will include an entire chapter on how to ensure
the industry's strength in its financial sector development strategy for
2011 to 2020, to be completed shortly.
"We will try to find a solution and a road map in order to strengthen
the microfinance institutions," said Ngoun Sokha, director general of
the National Bank of Cambodia. She said that part of the strategy would
be to encourage MFIs to inform borrowers of the benefits of taking money
from formal lenders--lower interest rates and more flexibility--rather
than those which operate outside central bank regulation.
A credit bureau, which is due to be launched by the end of the year, will also help MFIs to better target suitable borrowers.
The circumstances there have drawn critics to accuse microfinance
institutions of handing out loans with little regard for the ability of
borrowers to make repayments. Analysts say that as the microfinance
sector has grown its policy has come to be guided by a desire for
profits rather than for reducing poverty.
"When a borrower has defaulted, the collateral land most often end up
with the private lender, who has paid off the MFI," said Jan Ovesen, a
professor of cultural anthropology at Uppsala University in Sweden, who
has completed extensive research on microcredit lending in Cambodia. "We
also have examples of private lenders taking MFI loans."
Ovesen said that research in Cambodia had shown that borrowers would
take a private loan for a couple of days in order to pay the microcredit
loan, because when the loan is paid according to schedule, the borrower
is eligible for a new one. This scenario has brought about what she
described as "predatory lending" among both microfinance institutions
and private lenders in Cambodia.
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